• All letters and fees should be sent to the Principal – Mrs Louise Andrews, 24 Gun Lane, Strood, Rochester, Kent. ME2 4UJ.
  • Telephone – 01732 682523/07862 708125.  Please note that Miss Louise is not able to answer the telephone at the Community Centre during classes.
  • Fees are payable termly in advance and should be paid during the first week of the term. Fees may be paid half termly if two or more classes are taken. Please ask the Principal for details.
  • All cheques should be made payable to Silhouette Dance and Theatre School and accompanied by a valid cheque guarantee card.
  • Returned Cheques. If payment is made by cheque and it bounces, you are required to pay a £10 charge to cover the dance schools banks charges.
  • Payment by BACs.  Payment can be made direct into the Silhouette Dance & Theatre School bank account.  Please always use the pupils name as the reference.  Bank account details can be requested from the Principal.
  • Cancellation of classes.  As set out on the application form, you must give notice in writing by half term if your child will not be continuing with any of his/her classes the following term or a full terms fees will be due in lieu of notice.
  • A £10.00 registration fee is payable when joining the school. Please return this with the application form to reserve your space.
  • Change of class times. Please be aware that if a pupil takes an examination or goes up to the next grade, their classes may be on another day of the week. This is usually Monday pupils changing to Friday classes when moving from Primary to Grade 1 in both Ballet & Tap. If this could be a problem parents should check with the Principal when this will affect their son or daughter.  The usual cancellation terms still apply.
  • Cold weather.  Should it snow hard enough to close the schools etc. and the dancing classes have to cancelled, every effort will be made to put the details on BBC Radio Kent and/or Heart FM. If in doubt please telephone 01732 642557 or 07862 708125 and a message will be given on the answer phone.  The website and the Silhouette Dance and Theatre School Facebook group and page will also be updated, so please check both of those.
  • Classes may not be photographed or videoed unless the agreement of all parents has been obtained.
  • Problem? If there is a problem, no matter how small, please ring the Principal and let her know so that it can be sorted out. What may seem to be a very minor matter for an adult can be a major problem to a child, but can usually be sorted out quite easily if we know about it.
  • Lost Property. Please make sure that everything is named so that lost property can be returned to its rightful owner as soon as possible. Items that are left at the classes should be claimed the following week. Anything that is not claimed by the end of the term will be disposed of.
  • Physical Contact. It is sometimes necessary to touch the pupils to realign their bodies and put them into the correct positions to improve their technique.